Auto Shot Services, LLC Privacy Policy

Information We Collect

Information You Provide to Us

When you use our services, we may collect the following types of personal information:

• Account Information: When you create an account, we may collect your name, business name, address, phone number, email, and payment details (e.g., credit card information). We use third-party providers to process payments, so we do not directly store your payment card information.
• Documents and Forms: We process and store documents and forms you create, customize, sign, or download. This information is not sold.
• Communication Data: We may collect personal information (such as email, phone number, and address) when you contact us for support, inquire about our services, or subscribe to our communications.
• Customer Service: We may record calls with customer support for training and quality assurance purposes.
• Data Retention:We retain your account information and data as long as your account remains active or until it is no longer needed to provide services. We may retain information for legal, contractual, or business purposes as necessary.

Information We Collect Automatically

When you use our services, we may automatically collect information such as:

• Device Information: IP address, browser type, operating system, and device type.
• Usage Information: Pages you visit, the time spent on pages, and how you interact with the services.
• Location Data: Information based on your IP address or mobile device location.
• Cookies and Tracking Technologies: We use cookies and similar technologies (such as pixel tags) to improve our services and enhance your experience. You can disable cookies through your browser settings, but doing so may limit some functionality.

Information from Third Parties

We may receive personal data from third parties, including:

• Our Customers: If your organization provides us with your information to set up an account on your behalf.
• Social Media: We may interact with social media platforms, and information shared with us through these platforms is governed by their respective privacy policies.
• Third-Party Services: We may receive data from third-party services you use in conjunction with our services (e.g., login credentials from external applications).

How We Use Your Information

We process your personal data for several purposes, including:

• Providing Services: To deliver, improve, and personalize our services.
• Customer Support: To assist with inquiries and resolve issues.
• Marketing and Promotions: To communicate with you about updates, promotions, or new features. You may opt out of marketing emails at any time.
• Legal and Security: To comply with legal obligations, prevent fraud, and ensure the security of our services.
• Analytics and Research: To understand how users interact with our services, improve functionality, and develop new features.

How We Share Your Information

We may share your personal data in the following circumstances:

• Service Providers: We may share data with third-party providers who assist with our operations, including payment processors, marketing services, customer support, and IT services.
• Business Partners: We may share information with business partners to offer joint services or products.
• Legal and Security Purposes: We may disclose information to comply with legal obligations, protect rights, or prevent illegal activities.
• Business Transactions: If we undergo a merger, acquisition, or sale, your information may be transferred as part of that transaction.

How We Use Your Information

We process your personal data for several purposes, including:

• Providing Services: To deliver, improve, and personalize our services.
• Customer Support: To assist with inquiries and resolve issues.
• Marketing and Promotions: To communicate with you about updates, promotions, or new features. You may opt out of marketing emails at any time.
• Legal and Security: To comply with legal obligations, prevent fraud, and ensure the security of our services.
• Analytics and Research: To understand how users interact with our services, improve functionality, and develop new features.

Your Choices

• Email Communications: You can opt-out of marketing emails by clicking the unsubscribe link, but you will continue to receive essential, transactional emails regarding our services.
• Cookies and Tracking Technologies: You can disable cookies through your browser settings, but doing so may impact functionality.
• Geolocation Data: You can opt out of location tracking through your device settings.
• Do Not Sell Personal Data: We do not sell or share personal data for targeted advertising purposes.